Benchmarking What Matters - HR Trends, Tracked Since 2008
City HR conducts a biennial benchmarking survey to provide people leaders in the Financial Services sector with insights into HR trends, aiding evidence-based decision making on policies, including those related to the Employee Value proposition.
Since 2008, the survey is highly regarded as the definitive source for understanding HR activities and perspectives within financial institutions and broader City firms. The survey enables people leaders to better understand trends in policies, practices and spend across the financial institutions. Participants can access general and peer specific information and analytics to enable evidence-based decision making.
The survey results provide the perfect opportunity for HR practitioners and leaders to reflect on the changes over previous years and to focus and prepare for the future.

Participation in the survey is not compulsory and comes at a small additional cost to members. The survey is open to non-City HR members.
The topics covered include:
- The structure of HR: now and future alongside ratio of HR staff to employees
- Reward strategy: base, variable and benefits (including pensions) and pay gap reporting graduates, school leavers and apprentices
- Recruitment – hiring practices across all populations including graduates, school leavers and apprentices
- Performance Management and Succession Planning
- Talent Management – attraction, retention, development and strategy alongside industry “hot jobs”
- The multi-generation and aging workforce and their approach to work and benefits
- Family Friendly Policies – maternity/paternity leave/IVF Treatment, Carer’s Leave and approaches to male and female wellbeing
- Equality, Diversity and Inclusion – ownership, policy, interventions, D&I metrics and new actions with regard to socio-economic diversity, Neuro-diversity and the menopause
- Employee Attrition and the reasons behind this
Biennial Benchmarking has helped to HR professionals consider: hybrid working practices; employee engagement including generational personalisation; regulatory changes regarding remuneration, EDI and conduct, align business imperatives to the Skills Agenda, and harness AI and new technologies.
Shape future strategy
Use the survey insights to inform your organisation’s people strategy, identify emerging trends, and align with best practice across the financial and professional services sector.
Gain valuable insight
Receive a complimentary, anonymised report of the findings - offering deep insight into how other firms are structuring reward, talent, and HR priorities in today’s climate.
Benchmark with peers
See how your organisation compares to others in the industry on key metrics, helping you identify strengths, gaps, and opportunities for improvement.