The professional body for HR

HR Operations

An introduction

New for 2026 the HR Operations Special Interest Group has been established in response to members feedback on need. The aim of the HR Ops Special Interest Group is to provide a forum for those challenged with running HR operational services to connect at in-person roundtable to share insight, information and shared learning. 

Who's it for

Join our HR Operations Special Interest Group if you are interested in or responsible for: 

  • HR Service centres, operations and day-to-day operations that support the company 
  • Process efficiencies and service delivery 
  • System improvements and optimisations – from enquiries to data management 
  • Role evolution and team capabilities to stay relevant and credible to the business. 

Who can join

This Special Interest Group is open to all HR Professionals, at any level, who currently work or have a keen interest in HR Operations. 

Who runs this group

Simon Parsons
Director UK Compliance Strategies at SD Worx
Sonali Singha
Head of HR Services at ICBC Standard Bank
Olivia Toulson
Partner, Co Head of Financial Services sector | Employment | at Birketts LLP

Upcoming Events

There are no events currently scheduled for this group. Register below to receive event invites direct to your mailbox (members only).
This group is only available to full and Associate CityHR members. If you aren’t sure, feel free to check with us.

Want to join?

Simply complete this form to express interest.

Once you have signed up, you will be invited to take part in smaller group discussions, some of which will be in person, which will give you the opportunity to share your own experiences with the group, take part in more informal and in-depth discussions and contribute to debates. Equally, this also means you will have the opportunity to develop your network of peers and share and draw on resources from outside of your own organisation.

We strongly encourage members to get involved with these groups as they are a wonderful opportunity to expand your horizons and broaden your network as part of CityHR.

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